Frequently Asked Questions
What is AusProRodeo.tv?
AusProRodeo.tv is a dedicated streaming platform housing Australian Professional Rodeo Association competitions including the NFR and more to come.
How do I sign up to AusProRodeo.tv?
Visit Ausprorodeo.tv and select the ‘sign in/sign up’ button, and the ‘sign up’ link.
Authentication:
An electronic mail will be sent from info@cluch.tv to your email address to verify your account before you can start streaming content. The email will contain a six digit verification code. Once you have completed your registration you will be signed in, and you can stay signed in.
Please note the six digit authentication code needs to be used immediately from the time it is requested. Please email support@ausprorodeo.tv if you are experiencing sign up issues.
I have signed up to watch one of the APRA competitions but there is no content to watch?
It’s likely the competition you are seeking to watch is yet to commence for Season 2022 or has not yet been added to the site. Please refer to the APRA website and events team for more information on what APRA events will be live and on-demand on Aus Pro Rodeo TV.
How much is a subscription to AusProRodeo.tv?
AusProRodeo.tv subscription offers for the 2022 Season are:
- NFR Tournament Event Pass $44.99 (access to all content for 3 months post event)
- Day Pass (24-Hr access) $19.99
Are subscriptions recurring?
No at this time, no subscriptions are recurring.
- Tournament Event Pass - non-recurring
- Round Pass – non-recurring
What payment methods are accepted?
Mastercard, Visa, American Express
How do I update my billing information?
Please visit Ausprorodeo.tv and navigate to the ‘my account’ page in the top navigation bar.
I paid for a subscription but I want a refund?
Unfortunately, we do not issue refunds unless there was a serious technical error with the AusProRodeo.tv broadcast. Please email support@ausprorodeo.tv should you wish to discuss your subscription pass with Cluch.
Why is the stream not working?
Please check your internet connection status first. If you are still experiencing issues with the stream, please send us an email at support@ausprorodeo.tv. We will endeavour to investigate and resolve your query as soon as possible.
I don’t have a smart tv, does this matter?
You will still be able to watch on your phone, tablet or computer device. Unfortunately, if you don’t have a smart tv you are unable to cast to your television without a Chromecast or Apple TV device. However, as an alternative option, connect your laptop or smartphone to TV via HDMI cord.
Why isn’t Chromecast working on the website?
Chromecast is not compatible with iOS devices from websites, so you will not be able to Chromecast with these devices. You can Chromecast from Android phones/tablets, and from any computer including Apple Macbooks.
Please ensure that the device you are casting from (phone/tablet/laptop) is connected to the same WiFi network as your Chromecast device, and not using mobile data. The Chromecast symbol will show on the website on the video’s scrub bar.
I want to record some of the events, how can I do that?
Unfortunately, you are not able to record content from ausprorodeo.tv. This is to protect the rights of the sporting organisations. It is best to speak directly to the APRA team if you have an event-access inquiry. Their email is apra@prorodeo.com.au.
I want to watch pro rodeo content that isn’t listed on AusProRodeo.TV?
We are constantly looking to add and improve the content available on AusProRodeo.tv. If there is specific content that you are looking for, please contact APRA for more information and discuss how to stream your events.
Where is AusProRodeo.tv available?
All events and competitions are available to access worldwide on Ausprorodeo.tv.